Company Description Framite AI is a next-generation AI video production agency that helps brands, businesses, and creators bring their stories to life through advanced artificial intelligence technology. The company specializes in high-quality marketing videos, product explainers, social media content, and corporate films designed to save time, reduce costs, and maximize impact.

Framite AI’s mission is to make video production faster, smarter, and more creative while maintaining a strong focus on storytelling and audience engagement. By combining creativity with AI innovation, Framite AI delivers professional video solutions that help startups, enterprises, and content creators build a powerful digital presence. Services include AI video production and editing, explainer and marketing videos, AI-powered corporate presentations, social media content, and custom AI avatars and voiceovers.

Role Description The Client Relationship Manager (CRM) at Framite AI is a full-time hybrid role based in Lucknow, with flexibility for partial work from home. This role is responsible for managing client accounts, acting as the primary point of contact, and ensuring a smooth end-to-end experience from onboarding through project delivery.

The CRM will coordinate with internal creative and technical teams, gather and clarify client requirements, track project progress, and proactively communicate timelines, deliverables, and feedback. Day-to-day tasks include maintaining strong client relationships, identifying upsell and cross-sell opportunities, resolving issues, preparing status reports,



and contributing to process improvements that enhance client satisfaction. The CRM will also support new business by participating in client meetings, helping shape proposals, and aligning Framite AI’s services with client goals.

Qualifications

- Client relationship management and account management skills, including the ability to build trust, maintain long-term partnerships, and manage multiple client engagements.
- Solid communication, presentation, and interpersonal skills to clearly convey ideas, manage expectations, and collaborate effectively with clients and internal teams.
- Organizational and project coordination skills, such as task prioritization, timeline management, and attention to detail in tracking deliverables and follow-ups.
- Basic understanding of digital marketing, video production, or AI-driven content solutions, with the ability to translate client needs into actionable plans.
- Problem-solving and conflict-resolution abilities, including handling client concerns professionally and proposing practical solutions.
- Comfort with CRM tools, productivity software, and online collaboration platforms; willingness to learn new systems as needed.
- Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience.
- Prior experience in client-facing roles within creative agencies, SaaS, or digital services is preferred.
- Ability to work in a hybrid setup from Lucknow, demonstrating reliability, self-discipline, and ownership

📌 Client Relationship Manager (CRM) (Lucknow)
🏢 Framite AI
📍 Lucknow