- Configuring and deploying policies, profiles, compliance settings, and app protection policies for mobile devices and applications.
- Monitoring and troubleshooting device and app issues, as well as reporting on device and app status and compliance.
- Enrolling and unenrolling devices, and performing remote actions such as wipe, lock, or reset.
- Autopilot device enrolment for all new devices and enable automated workflow for end-to-end configurations.
- Managing app catalogues, licenses, updates, and assignments.
- Integrating Intune with other Microsoft services, such as Azure Active Directory, and Microsoft Endpoint Manager.
- Keeping up to date with the latest features and best practices of Intune and mobile device management.
- Intune patch management process
- At least 7-15 years of experience in mobile device management, preferably with Microsoft Intune or similar products.
- Solid knowledge of Windows 10, iOS, Android, and macOS devices and operating systems.
- Proficiency in PowerShell scripting and Azure portal administration.
- Familiarity with Microsoft 365 security and compliance tools and policies.
- Excellent communication and problem-solving skills.
- A relevant certification, such as Microsoft 365 Certified: Modern Desktop Administrator Associate or Microsoft 365 Certified: Enterprise Administrator, is a plus.
- Working closely with other IT teams and business units to ensure the security and functionality of mobile devices and applications.
- Providing technical support and guidance to end users and resolving any issues or requests related to Intune and mobile device management.
- Evaluating and testing new features and updates of Intune and recommending best practices and improvements for mobile device and app management.
- Maintaining documentation and records of Intune configurations, policies, and procedures.