Key Roles and Responsibilities:

- Training & Skill DevelopmentConduct onboarding and skill-based training for new baristas on espresso extraction, milk steaming, beverage prep, and presentation

- Develop and deliver training modules for different proficiency levels beginner to advanced

- Train teams on Dlifrance's signature beverages, brewing techniques, and presentation standards

- Standard Operating Procedures (SOP)

- Implement and reinforce SOPs for all hot and cold beverages, including specialty coffee, teas, and bubble teas

- Ensure adherence to recipes, portion control, hygiene, and service etiquette

- Conduct regular audits to ensure outlets are maintaining beverage consistency

- Coffee Quality & Calibration

- Perform daily/weekly calibration of coffee machines and grinders across outlets to maintain flavor profiles

- Monitor quality through tasting sessions, guest feedback, and internal reviews

- Troubleshoot equipment or extraction issues and escalate to service support when needed

- Product Knowledge & Guest InteractionTrain staff on origin stories, flavor notes, and brewing methods to enhance guest engagement

- Promote upselling and cross-selling techniques through barista conversations

- Drive product awareness for seasonal launches and beverage innovations





- Performance Monitoring & Evaluation

- Observe barista performance during live service to provide feedback and identify gaps

- Conduct refresher sessions or retraining where required

- Maintain training logs, feedback forms, and skill assessment records

- Support for New Store Openings

- Train new teams during store pre-launch period, assist with bar setup, workflow planning, and service simulations

- Ensure equipment calibration, menu briefing, and SOP training before go-live

Qualifications & Skills:

- 3-5 years of experience in a specialty coffee or caf environment, with at least 12 years in a training or supervisory role

- Strong understanding of coffee theory, espresso equipment, and manual brewing methods

- Experience in F&B; or retail chains preferred

- Excellent communication, coaching, and leadership skills

- Barista certification (SCA or equivalent) is a plus

- Personal Attributes:

- Passion for coffee and beverage innovation

- Energetic, patient, and approachable trainer personality

- High attention to detail and commitment to quality

- Comfortable with multi-location travel and flexible schedule as per outlet needs

📌 Barista Trainer (New Delhi)
🏢 Delifrance India
📍 New Delhi