: Support Executive (Ticketing & Customer Support)

Location: Ahmedabad

Experience: 0-1 Year

Employment Type: Full-time

Work Mode: Work From Office

Job Summary

We are looking for a proactive and enthusiastic Support Executive to join our team. This is an excellent opportunity for freshers or candidates with up to 1 year of experience who are interested in customer support and ticket handling.

Key Responsibilities

- Handle customer queries through email, chat, or calls
- Create, track, and update support tickets
- Coordinate with internal teams for issue resolution
- Ensure timely response and closure of customer issues
- Maintain proper records of support activities
- Provide quality customer support and ensure customer satisfaction

Required Skills





- Good verbal and written communication skills
- Basic understanding of ticketing/support tools
- Problem-solving and time management skills
- Positive attitude and willingness to learn
- Basic computer and technical knowledge

Qualification

- Graduate in any discipline
- Freshers are welcome to apply

Perks Training & growth opportunities opportunities

Friendly work environment

Hands-on experience with customer support tools

Thanks & Regards

Akanksha Gupta

HR Associate-Talent Acquisition [email protected]

📌 Application Support || Ahmedabad (WFO)
🏢 RigvedIT
📍 Ahmedabad