Role Overview

We are looking for an Adobe Journey Optimizer (AJO) / Adobe Experience Platform (AEP) expert to architect and implement customer data solutions, build personalized customer journeys, and support cross-channel engagement.

Key Responsibilities

- Design and implement AEP solutions, including data ingestion, XDM schemas, identity resolution, and segmentation.

- Configure datastreams, datasets, sources, destinations, and merge policies.

- Build AJO journeys with triggers, decisioning, custom actions, and cross-channel messaging, including SMS.

- Configure custom data sources and execute AJO IP warming plans.

- Manage Real-Time CDP audiences, identity graphs, and downstream activation workflows.

- Define, test, and document segments, entry criteria lists, and management lists.

- Support Dev-to-Stage-to-Production promotion and collaboration on AEP data and Salesforce Connector integrations.





- Lead solution design, establish implementation standards, and review developers work.

Required Skills

- 5+ years of Adobe Experience Cloud experience, with hands-on expertise across AEP, AJO, Real-Time CDP, and Customer Journey Analytics (CJA).

- Proven experience implementing AEP solutions, including XDM schema relationships, ingestion pipelines, and identity resolution.

- Strong knowledge of multi-step journeys, decisioning, and cross-channel messaging.

- Hands-on experience with AJO native IP warming setup and execution.

- Experience with AEP REST APIs and Configuration as Code (CaC).

- Solid segmentation, testing, documentation, and technical leadership skills.

📌 AJO/AEP (Bengaluru)
🏢 Deep Dimex
📍 Bengaluru