Virtual Relationship Manager (VRM) – Job Overview

Role: Manage customer relationships through calls and digital channels and promote suitable banking products.

Key Responsibilities
Contact and assist customers.
Understand customer needs and suggest suitable products.
Handle calls, queries, and complaints.
Build solid customer relationships and retain customers.
Achieve sales targets through cross-selling and up-selling.
Maintain customer records in CRM.
Follow banking rules and compliance requirements.

Eligibility
Any graduate except B.Tech/BE.
Freshers can apply (0–1 year experience preferred).

Skills Required
Valuable English communication.
Knowledge of basic banking products.
Customer service and sales skills.
Basic computer and CRM knowledge.
Ability to build customer relationships.

Language

English is mandatory + any one of Hindi, Tamil, Malayalam, or Kannada.

Pay: ₹16,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Virtual Relationship Manager Whitefield
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📍 Whitefield