Learn hotel Front Office procedures, SOPs, and service standards.
Assist with guest check-in and check-out under supervision.
Welcome and greet guests professionally.
Assist guests with questions, requests, and basic enquiries.
Learn how to handle reservations, cancellations, and room assignments.
Assist with guest registration and maintaining records.
Learn the hotel’s Property Management System (PMS).
Assist with guest billing and payment procedures under supervision.
Coordinate with Housekeeping regarding room status and room readiness.
Answer telephone calls and guest enquiries.
Assist with VIP guests and special requests.
Learn proper cash-handling and front-office procedures.
Support the team during busy periods, group arrivals, and departures.
Observe and learn how to handle guest complaints and difficult situations.
Maintain skilled grooming, communication, and customer-service standards.

Pay: ₹6,000.00 - ₹8,000.00 per month

Perks:
Adaptable schedule
Food provided

Work Location: In person

📌 Front Office Trainee Puri
🏢 M Hospitality
📍 Puri