We are looking for an IT Support Engineer to support end-user devices, network infrastructure, and basic Microsoft Azure administration. This is a client-facing role supporting US-based customers, making strong.
English communication skills essential.
Key Responsibilities
Hardware: Troubleshoot and fix laptops, desktops, printers, and peripheral issues.
Networking: Set up and maintain local networks (routers, switches, firewalls, DNS, DHCP, Wi-Fi).
Azure Cloud: Assist with basic tasks like user management (Entra ID/Azure AD) and monitoring.
Communication: Provide explicit, qualified IT support to US clients via email, chat, and phone.
Requirements
2+ years of experience in IT hardware and network troubleshooting.
A solid,
fundamental understanding of Microsoft Azure.
Excellent verbal and written English (US client-facing experience is a major plus).
Flexibility to work in shifts aligning with US time zones.
Pay: ₹400,000.00 - ₹500,000.00 per year
Perks:
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Application Question(s):
Where do you reside?
Are you an immediate joiner?
How many years of IT Support experience do you have?
Experience:
IT hardware and Network Troubleshooting: 1 year (Required)
Location:
Malad, Mumbai, Maharashtra (Preferred)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Work Location: In person
📌 It Support Engineer Malad
🏢 Jainco Consulting India Private
📍 Malad
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