Telecalling Executive – Job Description

Job Title: Telecalling Executive
Department: Sales & Marketing
Employment Type: Full time
Industry: FMCG / Food / Organic & Wellness Products

Job Summary

We are looking for a Telecalling Executive to generate sales through phone calls, follow up with customers, handle enquiries, and develop current business opportunities.

Key Responsibilities
Make daily outbound calls to customers, retailers, distributors and leads.
Generate new sales leads through calling.
Explain products, pricing, offers and schemes to customers.
Follow up with existing and potential customers.
Take orders and coordinate with the sales/dispatch team.
Maintain daily calling and sales records.
Handle customer queries and provide proper information.
Follow up on pending orders and payments.
Maintain customer database and update call status.
Achieve daily,



weekly and monthly calling and sales targets.
Collect customer feedback and share it with the reporting manager.
Prepare daily/weekly telecalling reports.

Required Skills
Valuable communication and convincing skills.
Hindi and basic English communication.
Good follow-up and customer-handling skills.
Target-oriented and confident.
Basic knowledge of MS Excel.
Previous FMCG/telecalling experience preferred.

Qualification

12th Pass / Graduate in any stream.

Experience

0–3 years experience in Telecalling / Sales.
Freshers can also apply.

Reports To: Sales Manager / Telecalling Manager / Management.

Pay: ₹12,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Tele Calling Executive Indore (India)
🏢 Khushi Agro
📍 India