RECEPTIONIST CUM ADMINISTRATOR

Company: Reliable Builders

Location: Sanpada, Navi Mumbai

Salary: ₹25,000 per month

Experience: 1–3 years

Employment Type: Full-time

About the Role

Reliable Builders is looking for a highly professional, polished and well-spoken Receptionist Cum Administrator who will be the first point of contact for our organisation.

The ideal candidate should have an impressive personality, excellent communication skills and a naturally warm and welcoming approach. She should understand that the reception area represents the image and professionalism of the entire organisation.

A welcoming face should always have a smile.

Key Responsibilities

Front Desk & Reception

- Welcome and greet all visitors, clients, customers and guests warmly and professionally.
- Maintain a pleasant, confident and approachable demeanour at all times.
- Manage the reception area and ensure it is clean, organised and presentable.
- Handle incoming calls professionally and direct them to the appropriate person.
- Maintain visitor records and manage appointments.
- Receive and coordinate guests, meetings and client visits.
- Ensure every visitor receives a courteous and professional experience.

Telecalling & Customer Handling
- Handle incoming and outgoing calls professionally.
- Speak with customers, clients and prospects and provide basic information.
- Coordinate with the sales/team members for customer enquiries and follow-ups.
- Take messages accurately and ensure timely communication.
- Maintain proper records of calls, enquiries and follow-ups.

Administration

- Handle day-to-day administrative and front-office activities.
- Maintain files, records, registers and office documentation.
- Coordinate courier, stationery and other basic office requirements.
- Assist management and other departments with administrative tasks.
- Schedule meetings and maintain calendars when required.




- Support smooth day-to-day functioning of the office.
- Perform other reasonable administrative responsibilities assigned by management.

Candidate Profile

We are looking for someone who is:
- Highly professional, polished and presentable.
- Extremely well-spoken and confident.
- Fluent and comfortable in English, Hindi and Marathi.
- Excellent in verbal communication with clear pronunciation and no unnecessary hesitation or fumbling.
- Warm, welcoming and naturally courteous.
- Someone who smiles, greets and acknowledges people proactively.
- Confident while dealing with clients, customers, senior management and visitors.
- Well-mannered, composed and professional even under pressure.
- Smartly groomed with excellent personal presentation.
- Punctual, disciplined and responsible.
- Able to multitask and handle front-desk responsibilities efficiently.
- Comfortable with telephone communication and basic computer/administrative work.

Mandatory Requirements

- 1–3 years of relevant Receptionist / Front Office / Admin experience
- Prior experience in real estate, construction, property or related industries will be strongly preferred.
- Excellent spoken English, Hindi and Marathi
- Strong interpersonal and customer-handling skills
- Basic knowledge of MS Office, Email and Google Workspace
- Qualified appearance and corporate etiquette
- Candidates who are hesitant, unclear or uncomfortable while communicating in English will not be suitable for this role.

What We Expect

This is a front-facing position and the selected candidate will represent the organisation every day.

We expect someone who is:

Professional | Polished | Confident | Courteous | Well-Spoken | Presentable | Warm | Responsible

If you are someone who enjoys interacting with people, takes pride in maintaining a qualified environment and can represent a company with confidence and grace, we would like to hear from you.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Paid time off

Work Location: In person

📌 Admin & Receptionist (Navi Mumbai)
🏢 Reliable Builders
📍 Navi Mumbai