Job Summary

We are looking for a Computer Engineer to provide technical support, diagnose and repair laptops and computers, and ensure quality service to customers. The candidate should have good technical knowledge, troubleshooting skills, and a customer-focused approach.

Key Responsibilities
Diagnose and troubleshoot laptop, desktop, and computer hardware issues.
Perform hardware installation, replacement, repair, and maintenance.
Install and configure operating systems, drivers, and required software.
Troubleshoot hardware, software, networking, and system-related issues.
Perform laptop and desktop servicing as per company standards.
Handle customer service requests and provide technical support.
Conduct testing and quality checks after completing repairs.
Maintain proper service records and update job status.
Coordinate with the service and sales teams when required.
Explain technical issues and solutions clearly to customers.
Maintain service tools, equipment, and work area properly.
Follow company service procedures and safety standards.





Skills Required
Valuable knowledge of computer hardware and software.
Solid troubleshooting and problem-solving skills.
Knowledge of Windows installation and configuration.
Basic knowledge of networking and system maintenance.
Knowledge of laptop and desktop components.
Good communication and customer-handling skills.
Ability to work independently and as part of a team.
Willingness to learn new technologies and products.

Qualification
Diploma / Degree in Computer Engineering, Computer Science, IT, or a related field.
Relevant technical certifications will be an added advantage.

Experience
1–2 years of experience in laptop/computer service or technical support is preferred.
Freshers with positive technical knowledge may also be considered.

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:
Provident Fund

Work Location: In person

📌 Computer Engineer Puducherry
🏢 SWASTIK ELECTRONICS
📍 Puducherry