Shift Hours: US Time Zone (Part-Time: Thu–Sat) OR (Full time: Mon–Sat) (Timing: 6AM CST to 6PM CST)

Pay Range: ₹20,000 – ₹40,000 per month (Competitive based on experience)

Location: Mohali, Punjab, India

Role Summary:

Are you an experienced virtual coordinator who thrives in quick-paced logistics? We are expanding our team and looking for a Virtual Dispatch Coordinator to manage our backend transportation operations. You will work directly with our US team to field live phone calls, manage trip schedules, and maintain top-tier customer communication.

What You’ll Do:
Live Dispatch & Booking: Handle trip scheduling, updates, and will-call responses quickly and accurately.
Client & Driver Support: Answer inbound phone queries, outbound calls, conduct trip confirmations, and address operational delays professionally.
Team Synergy: Stay connected with US team members via RingCentral Chat and internal dispatch tools to ensure seamless hand-offs.
System Management: Update vehicle/driver statuses in our software platform (Bambi experience highly preferred).
Other duties as assigned by the supervisor.

What We Are Looking For:




Prior exposure to US logistics, dispatch operations, or high-volume phone support.
Confident, polished spoken English skills for direct client phone management.
Tech-savvy mindset: Experience using RingCentral, Bambi (or similar NEMT/transport dispatch platforms), and team chats.
Strong multi-tasking skills under tight operational timelines.

Pay: ₹20,000.00 - ₹40,000.00 per month

Advantages:
Health insurance
Paid time off

Ability to commute/relocate:
Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
Are you looking for Part time OR Full Time?
Are you comfortable to work through Mon to Sat in case of full time. Its 12 hours shift.
What is your current CTC per month?
What is your expected CTC per month?

Education:
Bachelor's (Required)

Experience:
Logistics: 3 years (Required)

Language:
English (Required)

Location:
Mohali, Punjab (Required)

Work Location: In person

📌 Us Dispatcher And Customer Service Representative Sahibzada Ajit Singh Nagar
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📍 Sahibzada Ajit Singh Nagar