We looking for a Customer Support Executive for the International Market who can provide excellent relationship with clients through calls, emails, WhatsApp, and CRM platforms. The ideal candidate should possess advanced English fluency, robust communication skills, and the ability to handle customer queries professionally and efficiently.
Key Responsibilities
Handle inbound and outbound customer interactions for the UK market
Respond to customer queries via phone, email, chat, and WhatsApp
Maintain accurate records of customer interactions in CRM systems
Coordinate with internal departments to ensure smooth resolution of concerns
Maintain professionalism and empathy while dealing with customers
Meet response time and service quality targets
Prepare daily reports and updates for reporting head
Pay: ₹25,000.00 - ₹30,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Customer Support Specialist International Market Kochi
🏢 AURA ONE SOLUTIONS OPC PRIVATE
📍 Kochi
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