Front Office Executive – VeCura Wellness

Location: Multiple Locations
Employment Type: Full time
Experience: 0–2 Years
Qualification: Any Graduate

Job Summary

We are looking for a Front Office Executive to manage client interactions, appointments, billing, and day-to-day front-office operations while ensuring an excellent client experience.

Roles & Responsibilities
Greet and assist clients with a warm and professional approach.
Handle walk-in, phone, and WhatsApp enquiries.
Manage client appointments, rescheduling, and follow-ups.
Explain VeCura Wellness services and packages to clients.
Maintain accurate client records, registrations, and reports.
Handle billing, payments, and daily collection records.
Coordinate with therapists and the branch team for smooth operations.
Address basic client queries and escalate concerns when required.
Maintain a clean, organized,



and skilled reception area.
Follow company SOPs, policies, and service standards.

Requirements
Any Graduate.
Freshers can apply; 0–2 years of relevant experience preferred.
Good communication and interpersonal skills.
Basic computer/MS Office knowledge.
Pleasant personality with a customer-focused attitude.
English + local language proficiency preferred.

Salary: ₹15,000–₹20,000/month + applicable perks
Key Skills: Front Office | Client Handling | Customer Service | Appointment Management | Billing | Communication | Follow-up

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Cell phone reimbursement
Health insurance
Life insurance
Provident Fund

Work Location: In person

📌 Client Relationship Executive Thiruvananthapuram
🏢 VeCura Wellness
📍 Thiruvananthapuram