Welcome guests warmly and ensure a smooth check-in and check-out process.
Handle room reservations, cancellations, and modifications efficiently.
Good communication and interpersonal skills.
Basic computer knowledge and familiarity with hotel PMS software.
Ability to work in rotational shifts.
Positive attitude with solid guest handling skills.
Prior hotel experience preferred.
Respond to guest inquiries, requests, and complaints in a professional manner.
Maintain accurate guest records and update PMS software regularly.
Coordinate with Housekeeping, F&B;, and Maintenance departments for guest requirements.
Handle cash, card, and online payment transactions accurately.
Answer telephone calls and provide correct information to guests.
Ensure lobby and reception area are clean, organized, and presentable at all times.




Upsell hotel rooms and services to maximize revenue prospects.
Assist guests with local information, transportation, and other support services.
Prepare daily reports and maintain proper documentation.
Follow hotel policies, SOPs, grooming, and service standards strictly.

Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages:
Food provided

Application Question(s):
Minimum 3 years of experience in front office department in good hotels

Education:
Diploma (Required)

Experience:
Hotel: 3 years (Required)

Language:
English (Required)

Work Location: In person

📌 Front Office Associate Amingaon
🏢 SACHIKA HOTELS
📍 Amingaon