Role & responsibilities

A. Guest & Customer Management
Welcome guests and ensure a smooth check-in and check-out experience.
Understand customer requirements and respond to guest requests promptly.

B. Resort Operations
Welcome guests and ensure a smooth check-in and check-out experience.
Understand customer requirements and respond to guest requests promptly.

C. Staff Supervision
Supervise housekeeping, maintenance, security, kitchen/service staff, and other in office employees as applicable.
Allocate daily duties and responsibilities to staff.

D. Housekeeping & Hygiene
Ensure guest rooms are cleaned and prepared before check-in.
Conduct room inspections after housekeeping is completed.

E. Maintenance & Facility Management
Identify maintenance issues at the earliest possible stage.
Coordinate with electricians, plumbers, technicians, carpenters, and other service providers.

F. Vendor & Purchase Coordination
Coordinate with regular vendors and service providers.
Receive and verify supplies delivered to the resort.

G. Safety & Security
Ensure guest and staff safety within the resort premises.




Coordinate with security personnel where applicable.

H. Daily Reporting

The supervisor must provide management with regular updates covering:
Number of occupied/vacant rooms.
Guest arrivals and departures.

Preferred candidate profile
We are looking for a responsible and customer-focused Resort Supervisor who will stay in office and take responsibility for the smooth day-to-day operation of the resort.
The person will act as the primary in office point of contact for guests, staff, vendors, and management. The supervisor must ensure that customers receive a comfortable, secure, clean, and satisfactory experience throughout their stay.
Convinient in handling social media promotions, Generating cold call and leads, Followup on guest check in and checkout.
The role requires a person who is hands-on, responsible, disciplined, service-oriented, and willing to stay at the resort premises.

Perks and benefits

Flexi working, Free Accommodation, Travel allowance

📌 Resort Supervisor Chennai
🏢 Blasm Resort
📍 Chennai