Process Coordinator

Location: Noida, Sector 62 Work from Office
Experience: 23 years
Open Positions: Multiple

Role Purpose

Ensure defined company processes are actually followed, deviations are identified, meeting actions are tracked and repeated non-compliance is escalated.

The role will primarily support non-technical functions including:
Marketing
HR
Customer Success
Operations
Sales
Other departments as required

Key Responsibilities

Process Compliance
Understand SOPs, checklists and agreed processes.
Verify whether teams are following them.
Identify missed steps and delays.
Follow up with responsible team members.

Deviation Monitoring
Identify where actual execution differs from agreed processes.
Understand the reason for deviation.
Ensure significant deviations remain visible.
Escalate repeated or significant non-compliance to the Founders.

Meeting Actions
Capture decisions, actions, owners and due dates.
Update relevant Zoho activities.
Follow up on overdue actions.
Escalate repeated delays.

Zoho Activity Tracking
Review whether activities are being properly maintained.
Identify missing or overdue updates.
Follow up to maintain process discipline.

Process Feedback
Identify repeated process weaknesses.




Flag unclear ownership, unnecessary steps or recurring deviations.
Share improvement observations with management.

Required Profile
23 years Process Coordination / Operations / PMO / Process Compliance experience.
Strong attention to detail.
Excellent follow-up.
Qualified, soft-spoken communication.
Ability to work across departments.
Comfortable escalating non-compliance.
Strong ownership.

Ideal Personality

The person should be:

People-friendly and soft-spoken, but with a strong eye for deviations and enough persistence to ensure actions are corrected or escalated.

Rapid Ramp-Up Expectations

First 7–15 Days
Understand key assigned processes.
Learn Zoho activity tracking.
Begin capturing and following meeting actions.
Identify obvious process deviations.

Within 30 Days
Independently monitor assigned department processes.
Identify deviations proactively.
Follow up without supervision.
Maintain meeting actions accurately.
Escalate repeated/significant non-compliance appropriately.

Expectation: Operationally useful within the first two weeks and substantially independent within the first month.

📌 Process Coordinator Noida
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