Role & responsibilities
Provide leadership to the team by setting transparent achievable goals, delivering regular feedback, and facilitating career development opportunities. Ensure the team performs at a high level, continuously improving service delivery and operational efficiency. Responsible for hiring, talent retention and employees development.
Oversee end to end payroll processes, including pre-payroll reconciliations, validations, post-payroll activities and reporting. Ensure timely and best in class accurate payroll delivery, adhering to compliance requirements, legal standards, and internal controls.
Administer HR Information System (HRIS) transactions, managing onboarding, offboarding, organizational changes, and position management. Ensure data accuracy and process efficiency across the employee lifecycle.
Ensure best in class customer satisfaction through regular feedback analysis and implementation of improvement action plans.
Drive process improvement via optimization, standardization, simplification, automation,



creative solutions implementation. Enhance data visibility and accuracy. Continuously evaluate operational capabilities and identify prospects to streamline processes.
Contribute to the definition of key performance indicators (KPIs) and SLAs, measure operational performance on regular basis, conduct performance reviews. Develop action plans to address gaps.
Ensure compliance with regional regulations, data privacy standards, and internal/external controls. Mitigate risks associated with HTR operations to safeguard company reputation and operational integrity.F

Preferred candidate profile
8+ years of experience in Hire-to-Retire operations, specifically European based clients or companies
Workday / ServiceNow experience is advantageous.
Knowledge of GDPR regulations.
Automation/Transformation experience (Project Delivery in HTR/Payroll Operations area).

📌 Europe Payroll Ahmedabad (India)
🏢 Ace Recruitment Placement Consultants
📍 India