Experience

10+ years of experience in ServiceNow architecture, development and telecom modules

Job Summary

We are seeking a highly skilled ServiceNow TNI (Telecom Network Inventory) Architect to design, architect, and implement telecom and network infrastructure solutions on the ServiceNow platform. The ideal candidate will have deep expertise in ServiceNow modules [Telecom Network Inventory (TNI)), Telecom Service Management (TSM), Service Order Management for Telecom (SOMT], and along with solid understanding of network inventory, service modeling, and telecom operations. You will drive architecture decisions, ensure scalable implementations, and align ServiceNow capabilities with evolving telecom business needs.

Key Responsibilities
Define end-to-end ServiceNow architecture for telecom/network inventory (TNI)
Design scalable solutions using CMDB & CSDM, Discovery, Service Mapping, and TSOM/TNI
Lead implementation of ITSM, ITOM, and telecom modules
Model telecom/network services (L1/L2/L3,



circuits, devices)
Architect integrations with NMS, EMS, OSS/BSS systems
Ensure CMDB data quality, governance, and reconciliation
Mentor teams and drive best practices
Optimize platform performance and scalability

Required Skills & Qualifications
Solid expertise in ServiceNow ITSM, ITOM, CMDB
Experience with ServiceNow TNI, Service Mapping, Discovery
Knowledge of network infrastructure and telecom lifecycle
Integration expertise (REST, SOAP, MID Server)
JavaScript, Glide APIs, Flow Designer
Data modeling & CSDM

Certifications
ServiceNow CSA
CIS Minimum 2 CIS certification
Telecom certifications (Good to have)
CTA (preferred)

Soft Skills
Solid analytical and problem-solving skills
Excellent communication and stakeholder management
Leadership and mentoring ability

📌 Servicenow Tni Architect Manger 3 Noida
🏢 EY
📍 Noida