The candidate will be responsible for making regular calls, communicating payment requirements, following up on overdue invoices, resolving basic payment-related queries, and maintaining accurate collection records.

Key Responsibilities
Make daily outbound calls to customers regarding pending and overdue payments.
Follow up with customers as per the agreed payment schedules and credit terms.
Clearly communicate outstanding amounts, due dates, invoice details, and payment requirements.
Obtain firm payment commitments from customers and ensure follow-up until payment is received.
Coordinate with the Accounts Team regarding payment status and outstanding balances.
Maintain proper records of calls, customer responses, promised payment dates, and collection status.
Escalate delayed payments, disputes, or non-responsive customers to the Accounts Manager.
Send payment reminders through email/WhatsApp as required.
Follow up on bounced or failed payments and coordinate for resolution.
Reconcile customer payment information with the Accounts Team where required.

📌 Tele Calling Executive Female Thrissur (India)
🏢 Switrus Holidays
📍 India