Industry: Iron & Steel
Experience: 2 to 5 Years
Location: Vidyavihar, Mumbai
We are looking for an Executive Collection with experience in customer collections, preferably from the Iron & Steel / Metal Trading / Distribution industry.
Key Responsibilities:
Follow up with customers for outstanding payments and overdue receivables through calls, WhatsApp and emails.
Track payment commitments and ensure timely collection as per credit terms.
Coordinate with customers and internal teams to resolve payment, invoice and delivery-related queries.
Maintain collection records, ageing reports and MIS.
Proactively follow up on overdue accounts and support the team in achieving collection targets.
Required Skills:
Excellent communication, telephone follow-up and coordination skills.
Valuable knowledge of MS Excel; Tally/ERP knowledge preferred.
Solid customer handling and follow-up skills.
Ability to manage multiple activities and work under pressure.
Qualification: Graduate B.Com / BBA / Any relevant qualification.
Preferred Experience: Candidates from Iron & Steel, Steel Trading, Steel Distribution or Metal Industry will be preferred.