10 Sep
|
SV Management Consultants
|
Gurugram
10 Sep
SV Management Consultants
Gurugram
Job Summary
We are looking for a results-driven COCO Project Manager to lead the development, implementation, and lifecycle management of digital products across the OEM ecosystem. The role focuses on enhancing customer experience, optimizing operations, and driving digital transformation initiatives (e.g., connected vehicles, dealer platforms, SAP-integrated solutions).
Key Responsibilities
Product Strategy & Roadmap
Define product vision, strategy, and roadmap aligned with business goals
Identify digital prospects across sales, after-sales, and dealer networks
Prioritize features based on ROI, customer impact, and business value
Stakeholder Management
Collaborate with cross-functional teams: Business, IT, SAP, Marketing, Dealers
Act as a bridge between technical teams and business stakeholders
Drive alignment across leadership and ensure product adoption
Digital Product Development
Lead end-to-end product lifecycle (ideation development launch optimization)
Work with Agile/Scrum teams for sprint planning and execution
Define user stories, acceptance criteria, and product backlog
Customer Experience & Innovation
Analyze customer journeys and identify improvement areas
Drive initiatives like:
Connected vehicle platforms
Dealer management systems (DMS)
Mobile apps / customer portals
Leverage data analytics for decision-making
Technology & Integration
Ensure seamless integration with enterprise systems (SAP S/4HANA, CRM, DMS platforms)
Work closely with IT teams on architecture, APIs, and scalability
Evaluate current technologies (AI, IoT, Cloud, BTP, etc.)
Performance Monitoring
Define KPIs and success metrics (adoption, engagement, revenue impact)
Track product performance and continuously optimize
Use tools like analytics dashboards and customer feedback
Required Skills & Competencies
Functional Skills
Robust understanding of OEM business processes (Sales, After-Sales, Manufacturing)
Experience with digital platforms, mobility solutions, based products
Knowledge of SAP ecosystem (especially SD, CRM, BTP, or integration) is a big advantage
Technical Skills
Agile / Scrum methodologies
API-based architecture & system integration
Data analytics and product metrics
📌 Coco Project Manager Gurugram
🏢 SV Management Consultants
📍 Gurugram