Role Description

14+ years overall, with 8+ years of strong hands-on technical EUC experience

Location: Trivandrum / Chennai / Hyderabad
Manage end-to-end EUC / Digital Workplace service delivery with solid technical ownership.
Strong overall understanding of EUC architecture, with deep expertise in at least 2 core EUC technologies/domains.
Provide technical leadership across areas such as Intune, SCCM/MECM, AVD, Citrix, Windows, Active Directory, Entra ID, Microsoft 365, Autopilot and Endpoint Security.
Lead technical teams, manage escalations and ensure adherence to SLA, KPI and service quality targets.
Drive EUC transformation, automation, modernization and continuous improvement initiatives.
Manage client stakeholders, vendors and senior technical teams with exceptional communication and presentation skills.
Conduct service reviews, governance meetings and performance reporting.




Mentor technical teams and drive technical upskilling and capability development.

Required

Skills
14+ years of overall IT experience with 8+ years of hands-on EUC technical experience.
SME/SRE-level technical depth with delivery/service management experience.
Solid understanding of EUC / Digital Workplace architecture.
Expertise in 2 or more core EUC skill areas.
Robust experience in technical delivery, team management and client handling.
Valuable understanding of ITIL, SLA/KPI management and ITSM processes.
Exceptional communication, stakeholder management and problem-solving skills.
Strong experience in EUC transformation, automation and modernization.

Skills Delivery Manaagement, EUC

📌 Delivery Manager Euc Chennai
🏢 UST
📍 Chennai