11 Sep
|
Gratitude India
|
Kolkata
11 Sep
Gratitude India
Kolkata
Drive exceptional customer satisfaction in a fast-paced voice and webchat environment by resolving billing inquiries, managing complaints, and documenting interactions across channels while consistently achieving key performance indicators.
Required Candidate profile
1–5 yrs international voice/webchat experience required (Energy/Telecom/BPO preferred). Proficient in CRM systems, multi-channel navigation, live chat typing, & handling complaints in 24/7 shifts.
Perks and perks
Rotational shifts, performance bonuses & 5-day WFO
📌 Customer Experience Executive | Voice Support | International BPO (Kolkata)
🏢 Gratitude India
📍 Kolkata