Role & responsibilities

Work Location: Hyderabad

Shift Timings: 2PM to 11PM (IST)

The team

The Central Business Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.

Qualifications:

Required:

- Advanced knowledge of CRM and Salesforce systems; Experience with Salesforce reporting, Einstein Analytics functionality and design preferred
- Strong analytical skills with the ability to clearly present complex data and distil complex data analysis in a simple way
- Finance, Strategy and/or Operations background with a wide understanding of C&I; data, account management, pipeline tracking and reporting required to run a complex business.
- Solid understanding of professional services organisation client data structures and ability to make sound observations and recommendations quickly.
- Strong programme and project management skills
- A self-starter who is proactive and flexible with the ability to operate in
- A remote working environment within a team in a complex fast-moving environment
- Highly self-directed with ability to prioritise across competing demands in an agile way.




- Comfortable with ambiguity and uncertainty - proven ability to take initiative and progress projects within incomplete information, make decisions amidst a degree of uncertainty.
- Excellent communication skills and the ability to engage and build trust with variety of stakeholders, across all levels/grades
- Proactive looking for opportunities to continuously improve UK MF pipeline and marketing data
- Ability to work at all levels of the organisation to achieve a result, in particular robust experience in working with and influencing senior stakeholders.
- Excel create complex, scalable, and robust models.
- PowerPoint – advance skills to communicate in a simple and effectively manner
- Salesforce Admin 201 certification is mandatory

Preferred:

- Strong understanding of Salesforce reporting, Einstein Analytics functionality and design
- Ability to design and develop complex reports & dashboard in Salesforce
- Strong analytical skills with the ability to analyse complex data and present it clearly to the Business Leaders
- Coordinate with leadership to develop strategies and contribute to the initiative.
- Attention to detail with good client service attitude
- Should be innovative, take initiative, and adapt to changes per business requirements
- Strong reasoning and problem-solving skills
- Experience in supporting users on any global CRM tool

📌 Salesforce Local admin (Hyderabad)
🏢 Cloudxtreme
📍 Hyderabad