Roles & Responsibilities
Develop and implement category strategies, leveraging market intelligence, spend analytics, and stakeholder input while embedding the clients sustainability and compliance principles
- Lead sourcing events (RFx, negotiations, contracting) for assigned categories, ensuring alignment with the clients objectives and robust governance
- Manage supplier performance, risk, and relationship management, including Supplier Relationship Management (SRM) for strategic suppliers, with a focus on data-driven decision-making and sustainability
- Collaborate with S2C Lead and Delivery teams to ensure seamless execution and benefit realisation, fostering a team-oriented, partnership-driven approach
- Drive continuous improvement, innovation, and adoption of best practices within and across categories, supporting the Clients transformation programme
- Support digital enablement (catalogue management, analytics, e-sourcing tools), ensuring compliance and operational efficiency
- Provide structured reporting on category performance, savings, and compliance, supporting the clients commitment to measurable value and transparency
Educational Requirement
Graduate
Service Line
BPO Service Line

📌 Senior Operations Manager (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru