Job Summary

About this role: Wells Fargo is seeking a Senior Systems Operations Engineer.

In this role, you will:

- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

- Provides support for complex technical OS and Hardware Support and Maintenance Activities.
- Prior experience of handling production support , handling Linux systems is a must.
- Good understanding of writing Ansible playbooks to simplify day to day systems administration work.




- Develop observability dashboard like Grafana , Splunk ServiceNow.
- Troubleshoots network, hardware and software issues using pre-defined guidelines.
- Knowledge on Infrastructure and Remote Administration of various Infrastructure Devices.
- Familiar with ticketing and Monitoring tools and Acknowledging the Alerts in time.
- Familiar with Different Components of Infrastructure like Routers, Switches, Servers, SAN and NAS Devices.
- Familiar with Infrastructure Service Management Processes (Incident/Change/Problem Management).
- Knowledge or Certification in any of the OS Platform.
- Able to extract the configuration information and Use basic diagnostic tools for troubleshooting.
- Ability to Communicate and Co-ordinate with multiple support teams and business communications.
- Ability to make quick and accurate decisions, including the appropriate escalation of critical issues.

Job Expectations:

- Understand Process and Workplace, working closely with leads manager.
- Develop Skills in Specific domain with the help of self paced, Instructor led trainings.
- Technical Support and Working Experience in any of Infrastructure Domain.
- Support Knowledge with effective communication Skills.
- Certification or Knowledge on Redhat Linux is a must.
- Ansible playbook development is a must.

📌 Senior Systems Operations Engineer (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru