Role Overview

- Validate antivirus strategy for all elements of the IT environment, in accordance with the security policies and procedures.
- Complete installation of all supported devices, including implementation, testing, reporting, alerting, and operational support resource training
- Create, modify, test, and implement approved changes to supported devices based upon customer requirements
- Verify system status and health including memory usage and disk space and validation of process execution
- Maintain current standard operating procedures and documentation

Location

Bangalore, Karnataka, India

Role Responsibilities

- Experience with design, architecture and implementation of services in the areas of Endpoint and Email EDR
- In-depth knowledge and experience with implementing and installing the following technologies:
- Experience in Implementing and managing EDR Projects including Installation, Configuration and troubleshooting of various EDR suites like Purview, Proof point, Netscope etc
- Configuring tasks, policies, scheduled scans and adding scan exclusions based on clients requirement.
- Performing daily activities, monitoring and remediation
- Excellent oral and written communication skills
- Evaluate/deconstruct malware through open-source and vendor provided tools




- Resolve client issues by taking the appropriate corrective action, or following the appropriate escalation procedures
- Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA)
- Perform all tasks required per shift including reporting, monitoring, and turnover logs
- Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities
- Confidently communicate technical information to NTT Data Services client base and internal technical team members
- Participate in knowledge sharing with other analysts and develop effective customer solutions
- Maintain a working knowledge of local security policies and execute general controls as assigned

Role Requirements

- Eight to ten years' experience with EDR
- Eight to ten years' experience with SentinelOne, CrowdStrike, MS Defender, Proofpoint EDR or Netskope EDR

Role Preferences

- Vendor Certifications from Netskope Data Loss Prevention (EDR), SentinelOne, CrowdStrike, MS Defender
- Other Vendor Certifications like Proofpoint etc
- Typical Years of Experience 8-10 Years relevant work experience

📌 EDR Specialist (Bengaluru)
🏢 NTT DATA Business Solutions
📍 Bengaluru