Roles & Responsibilities
This candidate will have 2 Primary Accountabilities
1. As a Discovery Lead

- Leads stakeholder engagement & CFO dialogue

- Signs off on all assessments & recommendations

- Drives the commercial relationship & scope

- Accountable for outcomes and client satisfaction
2. As a Discovery Consultant

- Conduct - Gap Analysis & Benchmarking of a clients Finance function (focus on P2P, O2C business processes) to
help arrive at transformation opportunities. These Process Discovery programs are 4-6 weeks in duration leading upto
a high-quality end Report which the client can leverage to majorly uplift their Finance process to best-in-class

- Create - Ability to create multiple artifacts such as Target Operating Models, As-Is and To-Be process flows, Process
Risk & Controls Documents, Business Case Roadmaps. Should be capable of identifying process improvements

- Present - Proven expertise in presenting winning solutions to senior leadership levels in client organizations

- Manage Timely and noiseless execution of F&A; Process Discovery programs by interacting with clients and Infosys
stakeholders
People Management

- Manage consultants (JL5)ability to manage 4-5 such JL5
Stakeholder Management

- Building long-term relations with stakeholders and handling major escalations if any in the Process Discovery phase

- Work closely with relevant stakeholders in Client organization to drive over all Process Discovery objectives and CSAT

- Understand their pain areas and work proactively and build solutions around those areas





- Manage governance independently
Education, Experience, Skills

- Commerce Graduate / Postgraduate (B. Com, BBM, M. Com / MBA -Fin.)

- Preferred background being Consulting, BPM

- 15+ years of experience in finance operations work with expertise in P2P / O2C related processes in a BPO/Shared
Services environment

- Ability to design Best-in-Class Finance processes combining the best of AI, Digital and Domain

- Open to travel

- Domain expert in any 1 of these domains

- P2P: Be well equipped with PTP process; Invoice Processing, Vendor Query Management, Intercompany, Employee
Travel & Expense Reimbursement, Payroll accounting and Payments, Invoice QC, Month End Activities & MIS
Reporting
Or

- O2C: Be well equipped with O2C process; Credit, Billing, Cash application, Collection, AR Ageing, AR Reporting,
Month End Activities & MIS Reporting
Or

- R2R: Be well equipped with R2R process; Journal Entry, Reconciliation, Intercompany, Fixed Asset Accounting, Period
End Close, Consolidation, Management and Statutory Reporting

- Exposure to leading ERPs like Oracle/SAP ERP / Concur

- Required positive knowledge on MS Excel. Knowledge of Power BI, Tableau, Macros will be an advantage

- Good communication (Verbal & Written) and Analytical skills

- Interpersonal skills and Positive attitude

- Commitment to quality work

- A certain degree of creativity and latitude is required
Educational Requirement
Bachelor Of Commerce
Preferred Skills
BPM->Leadership - JL6B
Service Line
BPO Service Line

📌 Practice Lead (Bengaluru)
🏢 Infosys BPM
📍 Bengaluru