THE FAMALE TELECALLER IS RESPONSIBLE FOR CONTACTING POTENTIAL AND EXISTING CUSTOMERA , EXPLAINING THE COMAPNY'S SOLAR PRODUCTS AND SERVICES , SCHEDULING APPOINTMENTS FOR THE SALES TEAM AND MAINTAINING POSITIVE CUSTOMER RELATIONSHIPS.

KEY RESPONSIBILITIES:

- MAKE OUTBOUND CALLS TO PROSPECTIVE AND EXISTING CUSTOMERS.
- EXPLAIN THE COMPANY'S SOLAR PRODUCTS , SERVICES AND OFFERS .
- SCHEDULE CUSTOMER APPOINTMENTS AND SITE VISITS.
- FOLLOWUP WITH INTERESTED CUSTOMERS TO CONVERT INQUIRIES INTO SALES.
- MAINTAIN ACCURATE CUSTOMER RECORDS IN THE CRMA ND EXCEL .
- HANDLE CUSTOMER QUERIES PROFESSIONALLY AND PROVIDE ACCURATE INFORMATION.
- COORDINATE WITH THE SALES AND INSTALLATION TEAMS REGARDING CUSTOMER UPDATES.
- MAINTAIN PROPER CALL LOGS AND SUBMIT DAILY REPORTS.




- BUILD AND MAINTAIN POSITIVE CUSTOMER REALTIONSHIP THROUGH REGULAR FOLLOWUPS.

SKILLS REQUIRED:

- EXCELLENT COMMUNICATION AND CONVINCING SKILLS .
- GOOD TELEPHONE ETIQUETTE.
- POSITIVE ATTITUDE AND CUSTOMER FOCUSED APPROACH.
- STRONG FOLLOWUP AND NEGOTIATION SKILL.
- TIME MANAGEMENT AND ORGANIZATIONAL SKILLS .

Pay: ₹10,000.00 - ₹15,000.00 per month

Benefits:

- Health insurance
- Life insurance
- Provident Fund

Education:

- Bachelor's (Preferred)

Language:

- English (Preferred)

Work Location: In person

📌 Receptionist, telecaller (India)
🏢 HIGHGRID ASSOCIATES
📍 India