Job Responsibilities:

- Preparing and sending quotations/offers to customers for direct enquiries.
- Handling customer enquiries and maintaining the Enquiry Register, with regular updates.
- Coordinating with the Planning Department for customer requirements and submitting offers for spare parts and accessories.
- Sending Order Acknowledgements and Data Sheets to respective branches/customers for further submission to factories.
- Checking emails regularly and responding to customers and internal departments.
- Providing necessary information and details to various departments as and when required.
- Coordinating with customers, branches, planning and factory teams for smooth order processing and timely delivery.
- Maintaining proper records and documentation related to enquiries, quotations and orders.
- Updating customer and order details in the CRM system.

Candidate Profile / Requirements:





- candidate preferred.
- Graduate in any discipline, preferably with relevant experience in Sales Support / Customer Service / Order Processing.
- Good knowledge of MS Office (Excel, Word, Outlook).
- Knowledge of CRM software will be an advantage.
- Knowledge of Tally will be an advantage.
- Ability to prepare quotations, offers and order-related documents.
- Valuable follow-up and coordination skills.
- Ability to communicate effectively with customers and internal departments.
- Knowledge of any South Indian language, especially Kannada or Tamil, will be an added advantage.
- Good command of English is required.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Executive Customer Support (India)
🏢 cimworks Technologies india
📍 India