Job Summary

We are looking for an experienced and commercially driven Zonal Head Old Gold Buying Business to lead and scale our customer-facing old gold purchase operations across the assigned zone.

The role will be responsible for driving gold purchase volume, revenue, profitability, customer acquisition, branch performance, and market expansion. The candidate will lead multiple branches and teams involved in purchasing used/old gold directly from customers and ensuring a fast, transparent, and trustworthy customer experience.

Key Responsibilities

Business & P&L;

- Own the complete zonal P&L; and business plan.
- Deliver monthly, quarterly, and annual gold purchase and revenue targets.
- Drive profitable growth across all regions and branches.
- Improve branch productivity and contribution margins.
- Identify opportunities for market expansion and recent revenue streams.

Gold Purchase Operations

- Ensure accurate gold testing, weighing, purity assessment, valuation, and purchase.
- Establish strong controls to minimize valuation errors and business leakage.
- Monitor purchase rates, deductions, margins, and market pricing.
- Ensure uniform implementation of gold-buying SOPs across the zone.

Branch & Market Expansion

- Oversee multiple regions, clusters, and branches.
- Identify new locations based on market potential and customer demographics.
- Drive new branch launches and ensure timely achievement of break-even/productivity targets.
- Monitor competitor activity and develop local market strategies.

Customer Acquisition

- Increase customer walk-ins, leads, conversions, and repeat transactions.
- Build referral and local partnership channels.
- Work with marketing teams to develop zone-specific campaigns.
- Improve customer trust through transparent valuation and service.

Leadership

- Lead Regional Heads / Cluster Heads and Branch Managers.




- Build a strong second line of leadership.
- Set clear targets and review performance regularly.
- Drive hiring, training, succession planning, and employee retention.
- Create a culture of ownership, performance, and integrity.

Risk & Compliance

- Ensure strict adherence to KYC, AML, internal audit, and company policies.
- Control fraud, counterfeit gold, unauthorized pricing, overvaluation, and operational leakage.
- Ensure secure handling and movement of purchased gold.
- Coordinate with Finance, Audit, Compliance, Security, and Legal teams.

Candidate Preferred

The candidate should preferably have:

- 10–20+ years of experience.
- 5+ years in a senior regional/zonal leadership role.
- Experience managing 50+ branches or a large multi-location network preferred.
- Experience managing a large sales/operations team.
- Strong P&L; ownership.
- Proven record of achieving aggressive business targets.
- Strong understanding of gold purity, valuation, testing, and buying practices.
- Experience in South / West / North / East Indian markets depending on the zone.
- Strong analytical and commercial capabilities.
- High integrity and strong risk-management orientation.

Qualification

- Bachelor’s degree in any discipline from a recognized university.
- MBA/PGDM in Sales, Marketing, Finance, Operations, Retail Management, or Business Administration.
- 10–20+ years of overall professional experience.
- Leadership Experience: Minimum 5–7 years in a Regional/Zonal/Cluster leadership role, preferably managing multiple branches and teams.
- Old gold buying / gold purchase/Jewellery retail
- Gold loans / NBFC/Banking / financial services
- Retail or other high-volume consumer businesses

Pay: ₹40,000.00 - ₹80,000.00 per month

Benefits:

- Provident Fund

Language:

- tamil (Preferred)
- English (Preferred)
- Hindi (Preferred)

Willingness to travel:

- 50% (Preferred)

Work Location: In person

📌 Zonal Head (India)
🏢 BMG Gold Market
📍 India