Job Title

Process Manager - Regulatory & Internal Controls - Current Accounts

Business Unit

Liabilities Product Group

Reporting To

Head - Regulatory & Internal Controls

Job Function and Role Type

Compliance, Individual Contributor

Version No

1.0

Job Purpose

Drive compliance objectives across assigned verticals by guiding channels within regulatory frameworks. Extract and apply analytical inputs to release periodic MIS reports for targeted customers.

Key Responsibilities

Compliance Management

Drive compliance objectives by guiding channels and ensuring adherence to regulatory guidelines. Draft, approve, and operationalize processes for compliance across verticals.

MIS and Data Management

Extract and analyze CRILC, CRIF Highmark, and CIBIL data to prepare MIS reports. Tag accounts to MIS code owners and drive compliance activities through RMs.

Analytical Solutions and Automation

Develop platforms to automate monitoring of exempt and special-purpose accounts. Apply analytical inputs to calculate exposure percentages and required actions.

Process Design and Execution

Design and execute monitoring processes for special-purpose accounts. Highlight exceptions and collaborate with asset verticals to ensure compliance.

End-to-End Compliance Monitoring

Monitor compliance objectives, address deviations, and inform stakeholders. Draft process notes, obtain approvals, and operationalize agreed processes.

Campaign Optimization

Refine processes by monitoring flagged account trends.



Implement system changes to automate compliance processes.

Education:

MBA or Graduation with 4-6 years of experience.

Certifications:

None specified.

Key Competencies

Attention to detail, regulatory comprehension, robust communication, strategic thinking, result orientation.

Major Stakeholders

Business teams, data analytics, digital/IT teams, marketing, operations, compliance, internal audit, legal.

Skills

Refer to the Job Description

About HDFC Bank

HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch

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📌 LPG-Process Mgr-Regulatory & Internal Controls-Current Acct (Mumbai)
🏢 HDFC Bank
📍 Mumbai