HR - Recruiter

Location: Remote / Work from Home – India
Employment Type: Full-Time, Permanent
Experience: 2 - 8 years
Shift Timing: Flexible working hours with mandatory overlap with US Pacific Standard Time (PST) morning hours

About the Role

We are looking for an experienced and highly motivated Recruiter to join our team and manage end-to-end recruitment for US-Voice Processes positions.

The ideal candidate should be comfortable sourcing candidates from multiple channels, conducting initial screening, understanding candidate suitability, and maintaining a strong recruitment pipeline. Experience hiring for US processes, international voice/BPO roles, inside sales, SaaS sales, or US-facing customer-facing positions will be highly preferred.

This is a permanent work-from-home position and requires the ability to work during hours that overlap with the US PST morning schedule.

Key Responsibilities: Recruitment & Sourcing

- Manage the complete recruitment lifecycle from sourcing to candidate onboarding.
- Source candidates through Naukri, LinkedIn, Indeed and other recruitment channels.
- Build and maintain a strong pipeline of candidates for multiple open positions.
- Proactively identify and engage passive candidates.
- Work on high-volume hiring requirements when needed.

US Voice Process Hiring

- Source and screen candidates for US voice-process, customer service, and customer support roles.
- Evaluate candidates based on communication skills, English proficiency, customer-handling ability, and suitability for US-facing processes.
- Conduct initial telephonic/video screening and coordinate further interview rounds.
- Understand requirements related to US shifts, night shifts, voice processes, and customer-facing roles.

US SaaS Sales Hiring

- Recruit SaaS Sales Executives, Inside Sales Representatives, Business Development Representatives (BDRs), Account Executives, and similar sales positions.
- Identify candidates with experience in US SaaS sales, B2B sales, inside sales,



lead generation, cold calling, prospecting, and closing.
- Assess candidates for communication, sales ability, target orientation, and experience working with US customers.
- Understand and evaluate candidates based on sales metrics such as quotas, revenue targets, conversion rates, meetings booked, and deals closed.

Candidate Management

- Conduct initial candidate screening and maintain accurate candidate records.
- Coordinate interviews between candidates and hiring managers.
- Follow up with candidates throughout the recruitment process.
- Maintain regular communication with candidates to minimize drop-offs.
- Negotiate offers and assist with the onboarding process.
- Maintain recruitment trackers and provide regular hiring updates.

Recruitment Performance

- Meet agreed monthly and weekly hiring targets.
- Track sourcing, screening, interview, selection, and joining ratios.
- Continuously evaluate recruitment sources and identify the most effective channels.
- Improve candidate quality and reduce time-to-hire.
- Provide regular recruitment reports and pipeline updates to management.

Requirements

- 2+ years of recruitment experience, preferably with exposure to US hiring.
- Experience hiring for US voice processes, BPO/customer service, inside sales, SaaS sales, or US-facing roles.
- Strong sourcing and candidate-screening skills.
- Excellent verbal and written English communication.
- Robust understanding of recruitment platforms and sourcing techniques.
- Ability to independently manage multiple positions simultaneously.
- Solid follow-up and candidate relationship management skills.




- Comfortable working with recruitment targets and deadlines.
- Good knowledge of MS Excel/Google Sheets and recruitment tracking tools.
- Ability to work independently in a 100% remote environment.

Preferred Experience

Candidates with experience in any of the following will be strongly preferred:

- US recruitment
- US BPO / Voice Process hiring
- US Customer Support hiring
- SaaS recruitment
- SaaS Sales / Inside Sales recruitment
- B2B Sales recruitment
- Recruitment for US night-shift positions
- LinkedIn Recruiter / Naukri / Indeed sourcing
- High-volume recruitment
- Agency or staffing recruitment

Work Schedule

- Permanent Work from Home
- Flexible working hours
- Must be available for a daily overlap with US PST morning hours
- Candidates should have a reliable internet connection and a suitable work-from-home setup.
- Occasional flexibility may be required based on interview schedules and business requirements.

What We’re Looking For

We are looking for someone who is results-driven, proactive, and comfortable working independently.

The right candidate should not simply post jobs and wait for applications. They should be able to actively source candidates, build talent pipelines, screen candidates effectively, follow up consistently, and drive candidates through the recruitment process until joining.

Experience recruiting for both US voice processes and SaaS sales roles will be a major advantage.

Key Success Metrics

The recruiter's performance will be evaluated based on:

- Number and quality of candidates sourced
- Screening-to-interview ratio
- Interview-to-selection ratio
- Offer-to-joining ratio
- Time-to-fill
- Monthly successful hires
- Candidate quality and retention
- Effectiveness of different sourcing channels
- Ability to consistently maintain a healthy candidate pipeline

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule

Work Location: Remote

📌 HR Recruiter (India)
🏢 GENCUE TECHNOLOGIES AND SERVICES
📍 India