11 Sep
|
Urban spoons restaurant
|
India
11 Sep
Urban spoons restaurant
India
We are seeking an attentive, energetic, and professional Restaurant Captain to oversee our dining room operations and ensure exceptional guest service. In this role, you will lead the front-of-house service team, coordinate between the kitchen and dining staff, and create a seamless, high-quality dining experience for our guests.
Key Responsibilities
- Guest Service & Hospitality: Warmly welcome guests, seat them, present menus, and offer detailed recommendations on food and beverage pairings. Handle guest inquiries, special requests, and resolve complaints promptly.
- Team Leadership & Supervision: Guide, train, and supervise waiters, bussers, and runners during service to ensure company standards are consistently met.
- Order Management & Operations: Take detailed table orders, enter them accurately into the POS system, and oversee food delivery to maintain timing and quality standards.
- Table & Dining Room Upkeep: Ensure dining tables, service stations, and overall front-of-house areas are immaculate, well-stocked,
and properly set before and during shifts.
- Sales & Upselling: Actively promote daily specials, signature dishes, desserts, and beverages to maximize guest satisfaction and restaurant revenue.
- Shift Coordination: Assist management with shift handovers, daily pre-service briefings, and cash/card transaction reconciliations at the end of the shift.
Requirements & Qualifications
- 2+ years of experience as a waiter, senior server, or restaurant captain in a full-service restaurant.
- Strong knowledge of food service procedures, menu items, and beverage pairings.
- Excellent communication, interpersonal, and team leadership skills.
- Ability to multitask and thrive in a rapid-paced environment.
- High school diploma or equivalent; hospitality management certificates are a plus.
Pay: ₹16,465.46 - ₹24,618.07 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
📌 Restaurant Captain (India)
🏢 Urban spoons restaurant
📍 India