Role description

14+ years overall, with 8+ years of strong hands-on technical EUC experience

Location: Trivandrum / Chennai / Hyderabad

Job Description

- Manage end-to-end EUC / Digital Workplace service delivery with strong technical ownership.

- Strong overall understanding of EUC architecture, with deep expertise in at least 2 core EUC technologies/domains.

- Provide technical leadership across areas such as Intune, SCCM/MECM, AVD, Citrix, Windows, Active Directory, Entra ID, Microsoft 365, Autopilot and Endpoint Security.

- Lead technical teams, manage escalations and ensure adherence to SLA, KPI and service quality targets.

- Drive EUC transformation, automation, modernization and continuous improvement initiatives.

- Manage client stakeholders, vendors and senior technical teams with exceptional communication and presentation skills.

- Conduct service reviews, governance meetings and performance reporting.

- Mentor technical teams and drive technical upskilling and capability development. Required Skills

- 14+ years of overall IT experience with 8+ years of hands-on EUC technical experience.

- SME/SRE-level technical depth with delivery/service management experience.





- Strong understanding of EUC / Digital Workplace architecture.

- Expertise in 2 or more core EUC skill areas.

- Robust experience in technical delivery, team management and client handling.

• Good understanding of ITIL, SLA/KPI management and ITSM processes. • Exceptional communication, stakeholder management and problem-solving skills.

- Strong experience in EUC transformation, automation and modernization.

Skills

Delivery Manaagement, EUC

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Delivery Manager-EUC (Tamil Nadu)
🏢 UST
📍 Tamil Nadu