Team leader (voice process) (India)

Team leader (voice process) (India)

11 Sep
|
shopping zone india tv
|
India

11 Sep

shopping zone india tv

India

Voice Process Team Leader manages, coaches, and motivates a group of customer service or sales agents. Their primary role is to ensure the team meets operational KPIs—such as SLA, CSAT, shrinkage, and attrition—while handling escalations and driving day-to-day call floor operations.

Job Types: Full time, Fresher

Pay: ₹11,203.75 - ₹52,678.82 per month

Benefits:

- Cell phone reimbursement
- Paid sick time

Work Location: In person

📌 Team leader (voice process) (India)
🏢 shopping zone india tv
📍 India

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