- Freshers and experienced candidates are welcome to apply.
- Maximum age limit: 35 years
- Candidates should have good communication skills.
- Candidates should be comfortable working in rotational shifts.
Key Responsibilities
- Handle customer queries through calls, emails, or other communication channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain a high level of customer satisfaction and service quality.
- Understand customer requirements and provide appropriate solutions.
- Follow process guidelines, company policies, and quality standards.
- Maintain proper documentation and records of customer interactions.
- Escalate complex issues to the appropriate team when required.
- Meet defined productivity, quality, and performance targets.