Company Profile: Ubuy Technologies Pvt. Ltd!

We are a product-based International Ecommerce Company with our own ecommerce portal UBUY.COM offering our services all over the world with providing service in softwaredevelopment and designing as well.

Ubuy is an online E-commerce portal that helps you ingetting what you need.

Why Join Ubuy?

Ubuy offers excellent opportunities for learning, growth, and career advancement in adynamic customer support environment powered by AI-integrated CRM tools. You’ll gain exposure to innovative processes, global customer interactions, and continuous skill enhancement in communication and problem-solving. As part of our evolving Customer Support team, you will work with modern, automated systems, helping deliver seamless customer experiences while building a solid professional foundation. We also provide structured appraisal cycles with complete transparency, basedon performance to support your career progression. Additional Perks: Enjoy a vibrant work culture with celebrations for major festivals and an exciting Annual Day event for all employees.

Our Requirements

· Strong communication skills & active listening.

· Excellent writing skills.





· Excellent typing skills.

· Graduation in any discipline.

· Good presentation skills.

· Comfortable with MS office tools.

· Handle social media platforms.

· Ability to handle chats & emails.

· Familiar with CRM systems & practice.

· Handle customers escalation, provide appropriate solution and follow up to ensure solution.

· Customer Orientation.

· Follow communication procedures, process & Guidelines.

· Take the extra mile to engage customers.

· Ensure customer satisfaction and provide professional customer support.

· Communicating & coordinating with collogues as necessary.

· Maintain a positive, empathetic and professional attitude toward customers.

· Responding quickly to customers inquiries on chats, emails & calls.

· Should be Comfortable with rotational shift.

Perks and Advantages:
- 8 hours of shift
-8 annual holidays
-1 Paid Leave/Month
-Provident Fund & ESIC

Pay: ₹20,000.00 - ₹35,000.00 per month

Experience:

- total work: 1 year (Preferred)

Work Location: In person

📌 Customer Support Executive (CSE) (Jaipur)
🏢 Ubuy Technologies
📍 Jaipur