Job Summary

We are looking for an experienced Admin Team Lead to manage and coordinate the technical/research team, handle PhD scholars and clients, maintain CRM activities, monitor project progress, and ensure timely payment collection. The role requires strong team handling, client communication, follow-up, and administrative skills.

Key Responsibilities

- Lead and manage the technical/research team and their daily activities.
- Allocate work to team members based on project requirements and priority.
- Track the progress of ongoing research and technical projects.
- Monitor pending work and ensure timely completion.
- Coordinate between clients, PhD scholars, and the technical team.
- Communicate with clients regarding project progress, requirements, and updates.
- Handle client queries and ensure proper follow-up until resolution.
- Maintain and regularly update CRM records for clients, projects, follow-ups, and payments.
- Monitor client commitments, project status, and pending activities through CRM.
- Follow up with clients for pending payments and outstanding balances.
- Coordinate with the accounts/finance team regarding payment status and collections.
- Ensure timely collection of project payments as per company schedules.
- Maintain proper records of invoices, payments, pending amounts, and client commitments.
- Conduct regular team meetings and review team performance.
- Monitor team productivity, task completion, and client service quality.
- Identify delays or issues in projects and take corrective action.




- Escalate major technical, client, or payment-related issues to management.
- Prepare daily, weekly, and monthly reports on team performance, project status, CRM activities, and payment collection.
- Ensure proper communication and coordination between technical, client support, sales, and accounts teams.
- Support management in improving team performance, client satisfaction, and revenue collection.
- Maintain confidentiality of client, project, payment, and company information.

Required Skills

- Solid team handling and leadership skills.
- Valuable client communication and relationship management.
- Strong follow-up and payment collection skills.
- Good knowledge of CRM systems.
- Good coordination and problem-solving skills.
- Ability to manage multiple projects and team members.
- Good reporting and documentation skills.
- Strong time management and organizational skills.
- Ability to handle difficult client situations professionally.
- Good understanding of technical/research project workflows.

Qualification & Experience

- Bachelor's or Master's Degree in any relevant field.
- Minimum 5–10 years of experience in Team Lead, Administration, Operations, Client Management, Project Coordination, or similar roles.
- Experience in handling technical/research teams and client coordination is preferred.
- Experience in CRM management and payment follow-up/collection is an added advantage.

Pay: ₹200,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Technical Team Lead (Nagercoil)
🏢 Panacorp Groups
📍 Nagercoil