Position: Sales & Channel Lead

Location: Mumbai Airport T2 (Andheri)

Working Days: 6 Days (Rotational Week Off)

Working Hours: 9 Hours (Rotational Shifts)

We are seeking a highly presentable, confident, and sales-driven individual to manage our retail kiosk at Chhatrapati Shivaji Maharaj International Airport Terminal 2 (Domestic Terminal). alongside a Person with Disabilities.

This is a high-footfall, quick-paced environment where the primary responsibility is to engage customers proactively and convert interactions into sales, while delivering a polished and memorable brand experience. The role demands strong communication skills, high energy, and a natural ability to influence buying decisions.

Duties and Responsibilities:

1. Sales & Revenue Generation

- Drive daily sales through active customer engagement and conversion.
- Achieve and exceed individual sales targets.
- Upsell and cross-sell to maximize billing value.
- Maintain strong product knowledge (features, pricing, and story).

2. Customer Engagement & Experience

- Approach and engage customers confidently in a non-intrusive manner.
- Deliver compelling product storytelling, including:
- Craftsmanship
- Sustainability
- Inclusion-led production
- Handle queries and objections effectively to close sales.

3. Brand Representation

- Represent the brand with professionalism, enthusiasm, and authenticity.
- Maintain excellent grooming and a high standard of personal presentation.
- Ensure the kiosk is clean, organized, and visually appealing at all times.

4. Retail Operations & Inventory

- Manage daily kiosk operations including opening and closing.
- Track stock levels and coordinate replenishment.




- Ensure accurate billing and cash/card transaction handling.
- Maintain visual merchandising standards.

5. Order Capture & Coordination

- Identify and record bulk or institutional inquiries.
- Share leads with internal teams for follow-up.
- Support basic follow-ups where required.

6. Market Feedback

- Share insights on:
- Customer preferences
- Pricing sensitivity
- Product feedback
- Highlight fast-moving and slow-moving products.

7. Sales Tracking & Reporting

- Maintain daily sales records.
- Track performance against targets.
- Report key updates, challenges, and opportunities.

Education and Experience

- Minimum 1–3 years of experience in retail or customer-facing sales roles.
- Experience in airports, premium retail, or exhibitions is preferred.
- Basic education (12th pass or graduate).

Knowledge

- Understanding of retail sales and customer service principles.
- Familiarity with POS systems and billing processes is a plus.

Skills and Competencies

- Strong communication skills (English and Hindi required).
- Confident, energetic, and persuasive personality.
- High level of customer orientation.
- Ability to work in a fast-paced environment.
- Strong sales focus with a results-driven mindset.

Location and Work Schedule

- Based at Adani T2 Domestic Terminal, Mumbai.
- Willingness to work in rotational shifts, weekends, and holidays.

Compensation and Benefits

- Fixed salary + performance-based incentives.
- Opportunity to work in a premium retail environment.
- Exposure to high-volume customer interactions and brand-building.

Pay: Up to ₹35,000.00 per month

Benefits:

- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Store Sales Executive (India)
🏢 VITAL HOPE FOUNDATION
📍 India