Responsibilities:

Account objectives & forecast:

- Participate in setting detailed quantified objectives and developing detailed plans
(including new opportunities).

Execution: account and relationship:

- Accomplish measures and report performance against assigned objectives of targeted accounts.
- Accomplish measures and report performance against assigned objectives of targeted accounts.
- Identify growth/ profitability improvement opportunities (using CRM opportunity management functionality) and advance the relationships with customers in order to fully capture them.
- Introduce new products and new solutions to the customers.
Apply the pricing policy vis-a- vis the assigned accounts.

Sales forecast:

Develop accurate forecasts of current and prospective customers.

Customer intimacy and needs understanding:

- Establish and nurture relationship with assigned customers (management, purchasing, R&D;).
- Understand customers' needs (including Technical) test potential ideas and solutions and collaborate with technical services to better serve customers.
- Gather valuable information about the market and competitors from customers and convey all necessary where appropriate.
- Collect and document (via CRM) customer knowledge and gather customer needs and feedback (including visit and call reports).




- Ensure link and communication to other functions (Marketing, Technical Service, Customer Service, R&D;, operations) and collaborate with other functions on topics related to the customer when relevant.

Requirements:

- B.Tech/B.E. Ceramics/Metallurgy/Chemical/Civil/Material Science with minimum 5-year experience in handling Sales functions.
- Knowledge of Steel and Refractory Industries.
Knowledge of manufacturing process, refractory products and application of products.

Preferred:

Interpersonal Skills:

- Ability to work with teams and lead decision-making processes in a team environment.
Excellent interpersonal communication and listening ability.

Management Skills:

- Effective negotiation skills.
- Project management skills.
- Effective communication Skills.
- Strong analytical skills.
- Excellent planning and organizational skills.
- A strong ability to be adaptable and adaptable.
- Highly motivated, results oriented driven.
- Capable of handling multiple priorities.
- Able to generate multiple solutions to problems in order to troubleshoot them effectively.
Able to collaborate with external and internal customers and stakeholders.

Other Skills:

- Ability to interpret basic financial data.
- Proficient in MS-Office/GSuites.

📌 Deputy Sales Manager - I&S (India)
🏢 Calderys
📍 India