Job Title

Business Analyst (Pre-Sales & Post-Sales, B2B)

Role Summary

The Business Analyst (Pre-Sales & Post-Sales, B2B) plays a critical role in enabling successful delivery of technology solutions to enterprise clients. This position involves gathering and analyzing requirements, supporting pre-sales processes, providing implementation support, facilitating user training, conducting testing, and driving user adoption. You will work closely with clients, sales, and technical teams to map processes and ensure seamless deployment of solutions. A strong focus on communication skills and leveraging AI tools will be integral to succeeding in this role.

Key Responsibilities

- Collect and analyze business requirements to create tailored solutions for enterprise clients.
- Support pre-sales processes with proposals, presentations, and product demonstrations aligned to client needs.
- Provide implementation support, including installation, configuration, and troubleshooting technology solutions.
- Conduct user training sessions to ensure proper adoption of the product and understanding within enterprise teams.
- Execute user acceptance testing (UAT)



to guarantee alignment with client requirements.
- Facilitate process mapping and identify ways to improve efficiency and streamline workflows.
- Drive post-sales client engagement to resolve concerns, deliver insights, and foster robust customer relationships.
Apply AI tools to optimize client workflows, enhance reporting, and ensure data-driven decision-making.

Required Qualifications

- Bachelor's degree in Business Administration, Computer Science, or a related field.
- 3-5 years of experience implementing B2B technology solutions, preferably with large enterprises.
- Basic understanding of computer science concepts, SaaS solutions, and AI technologies.
Proven expertise in process mapping, testing, and customer interaction across pre- and post-sales cycles.

Key Skills

- Business Analysis
- Pre-sales Support
- Post-sales Client Handling
- Implementation Support
- User Training
- User Adoption Strategies
- Testing & UAT
- Process Mapping
- AI Tools & Techniques
- Communication
- Stakeholder Management
- Technical Knowledge

📌 Business Analyst (Pre-Sales & Post-Sales,B) (India)
🏢 dMACQ Software Private
📍 India