11 Sep
|
SarvaKisan
|
India
Customer Support Executive
Experience: 6 Months – 1 Year Preferred
Qualification: 12th Pass / Graduate
Job Type: Full-Time
Job Responsibilities:
- Handle customer queries through calls and provide appropriate solutions.
- Assist customers with account, payment, transaction, and service-related queries.
- Maintain accurate records of customer interactions.
- Resolve customer complaints professionally and within timelines.
- Coordinate with internal teams for issue resolution.
- Maintain service quality and customer satisfaction.
Requirements:
- 6 months–1 year experience in Customer Support, preferably in Banking, BFSI, Nbfc or related industries.
- Good communication and customer-handling skills.
- Basic computer knowledge.
- Valuable problem-solving and interpersonal skills.
- Customer-focused and target-oriented.
Key Skills: Customer Support, Customer Service, Banking, BFSI, Nbfc, Inbound Calling, Query Resolution, Complaint Handling, Communication Skills.
Pay: ₹17,000.00 - ₹23,000.00 per month
Work Location: In person
📌 Customer Support Executive (CSE) (India)
🏢 SarvaKisan
📍 India