About the Role
We are seeking customer-focused professionals to manage customer interactions, resolve queries, and deliver an exceptional support experience through inbound and outbound communication channels.

Eligibility Criteria
 Graduate in any discipline.
 Minimum 6 months of experience in Call Center Operations with Central/State Government Offices, Institutions, PSUs, FinTech organizations, or FinTech website support operations.
 Exceptional freshers with robust communication skills may also be considered.What You’ll Bring

 Fluency in Hindi & English.

Key Responsibilities

 Mandle customer queries through phone, email, and other communication channels.





 Provide accurate information and resolve customer concerns efficiently.

 Maintain service records and follow escalation procedures when required.

 Ensure adherence to organizational policies and service quality standards.

Required Skills

 Strong verbal and written communication skills in English and/or Hindi.

 Customer service orientation and problem-solving abilities.

 Basic computer proficiency and multitasking skills.

 Ability to work effectively in a fast-paced environment

Benefits:

- Paid time off

Work Location: In person

📌 Customer Care Executive (India)
🏢 Worxpertise (Edge Business Solutions
📍 India