Company: EVERGO Tours, Calicut
(Backend Office of Wordcraft Legal Translations, UAE)

About the Company

Wordcraft Legal Translations is a UAE-based organization specializing in certified legal translation and document-related services for individuals, businesses, and corporate clients. The company focuses on providing reliable, professional, and timely services while building strong and long-term customer relationships.

As part of our continued business growth, we are looking for a motivated and customer-focused Sales Executive to support our UAE operations by handling client enquiries, developing new business opportunities, and maintaining relationships with existing customers.

Job Summary

We are looking for an enthusiastic and results-oriented Sales Executive who will be responsible for communicating with UAE-based clients, handling enquiries, generating new customers, following up with leads, and re-engaging previous customers who are no longer actively using our services.

The ideal candidate should be confident in communicating with customers, have strong English proficiency, possess good persuasion and follow-up skills, and be comfortable handling sales conversations through phone calls, WhatsApp, and email.

The selected candidate will play an important role in expanding the customer base, improving customer engagement, and contributing to the company's sales growth.

Key Responsibilities

- Handle and respond to customer enquiries from UAE clients through phone, WhatsApp, email, and other communication channels.
- Understand customer requirements and provide accurate information about the company's services.
- Identify and approach new potential customers to generate business opportunities.
- Conduct outbound calls, WhatsApp outreach, emails, and follow-ups to introduce company services.




- Generate qualified leads and convert prospects into customers through effective communication and sales techniques.
- Follow up consistently with new enquiries, leads, quotations, and potential customers to improve conversion.
- Identify previous and inactive customers who have not recently contacted the company and proactively reconnect with them to explore new business opportunities.
- Maintain regular communication with existing customers and encourage repeat business.
- Build and maintain strong professional relationships with UAE-based clients.
- Recommend suitable company services based on customer requirements and identify opportunities for cross-selling and upselling.
- Handle customer concerns professionally and coordinate with relevant internal teams to ensure timely resolution.
- Coordinate with Customer Service, Translation, Operations, and Administration teams for smooth service delivery.
- Maintain accurate records of customer enquiries, leads, follow-ups, customer interactions, and sales status in the CRM or internal systems.
- Monitor pending follow-ups and ensure that potential customers are contacted within the required timeframe.
- Research and identify potential businesses, organizations, and individual customers within the UAE market.
- Work towards assigned sales targets, lead-generation goals, and customer-conversion objectives.




- Maintain professional communication and represent the company positively in all interactions with UAE clients.
- Work according to UAE business hours and remain available to handle customer enquiries during assigned working hours.

Candidate Requirements

- Previous experience in sales, telemarketing, business development, customer service, client handling, or relationship management is preferred.
- Fresh graduates with solid communication skills and a genuine interest in sales may also apply.
- Excellent spoken and written English proficiency is essential.
- Ability to communicate confidently and professionally with UAE-based customers.
- Strong customer-handling, interpersonal, persuasion, negotiation, and relationship-building skills.
- Confidence in making outbound calls, cold calls, WhatsApp communications, and follow-up calls.
- Ability to identify new customers and actively generate business opportunities.
- Strong follow-up skills with the ability to convert enquiries and leads into customers.
- Ability to reconnect with and develop business from existing, previous, and inactive customers.
- Customer-focused approach with a positive and professional attitude.
- Good problem-solving skills and the ability to handle customer concerns effectively.
- Basic knowledge of CRM software, Microsoft Office, email, WhatsApp Business, and other digital communication tools.
- Ability to maintain accurate customer records and manage multiple leads and follow-ups systematically.
- Self-motivated, target-oriented, proactive, and organized.
- Willingness to learn the company's services and develop a strong understanding of the UAE market.
- Willingness to work according to UAE business hours.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 SALES EXECUTIVE - RAK (India)
🏢 Evergo Tours
📍 India