- Make outbound and receive inbound calls to prospective and existing customers.
- Understand customer requirements and identify potential business opportunities.
- Explain and promote the company's IT/software services and solutions.
- Generate qualified leads through telephonic conversations and follow-ups.
- Follow up with leads regularly through calls, WhatsApp, and email.
- Schedule meetings/demonstrations between prospects and the sales/technical team.
- Maintain proper records of calls, leads, follow-ups, and customer interactions.
- Update lead status and activities in the CRM/lead management system.
- Coordinate with the Business Development and Technical teams for customer requirements.
- Understand customer objections and provide appropriate information to move the lead forward.
- Achieve assigned daily, weekly, and monthly calling and lead-generation targets.
- Build and maintain positive relationships with prospects and customers.
- Follow up on quotations and proposals shared with customers.




- Maintain a proper sales pipeline and ensure timely follow-up on all active leads.

Preferred Skills

- Excellent verbal and written communication skills.
- Good Hindi and English communication.
- Confident and professional telephone etiquette.
- Strong convincing and negotiation skills.
- Good listening and requirement-understanding ability.
- Ability to handle customer objections professionally.
- Good follow-up and relationship-building skills.
- Basic knowledge of computers, email, WhatsApp, MS Office/Google Workspace.
- Experience using CRM or lead management software will be an advantage.
- Ability to work independently as well as with a team.
- Target-oriented and self-motivated approach.

Pay: ₹8,873.08 - ₹18,000.00 per month

Advantages:

- Paid sick time

Work Location: In person

📌 Telesales Executive (India)
🏢 Shailers Solutions
📍 India