Patient Interaction and Customer Service

- Greet and welcome patients and visitors in a friendly, qualified manner, both in person and over the phone.
- Provide information about clinic services, treatment procedures, and answer patient inquiries .
- Assist patients with completing forms, insurance documentation, and pre-authorization paperwork.
- Comfort patients and address concerns, ensuring a positive first impression and patient experience .
- Scheduling and Appointment Management
- Schedule, confirm, cancel, and reschedule patient appointments, coordinating with therapists to optimize clinic workflow.
- Send appointment reminders to reduce no-shows and manage patient flow efficiently .
- Maintain and audit the appointment system, ensuring follow-ups and discharges are properly recorded .

Administrative and Clerical Duties





- Maintain accurate patient records, including demographics, medical history, and treatment notes, ensuring confidentiality under HIPAA or GDPR regulations .
- Process payments, collect co-pays, reconcile accounts, and handle billing or insurance claims .
- Prepare daily schedules, patient charts, and evaluation paperwork for therapists .
- Manage office inventory, order supplies, and ensure the reception area is clean, organized, and well-stocked Job Descriptions, Resumes, and Career Resources.
- Operate office equipment such as phones, EMR systems, printers, and scanners

Pay: ₹6,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Part-time Receptionist (Chennai)
🏢 Shalom Physicare
📍 Chennai