- Follow up with riders for pending and overdue rental payments.
- Make daily calls and ensure timely payment recovery.
- Maintain rider-wise payment and collection records.
- Handle rider queries related to payments and resolve issues.
- Conduct welcome calls for new riders and explain payment schedules.
- Achieve daily, weekly, and monthly collection targets.
- Coordinate with Accounts, Operations, and other teams when required.
- Maintain accurate reports and escalate critical or long-pending cases.
Requirements:
- Valuable communication and customer-handling skills.
- Basic knowledge of Excel/Google Sheets.
- Comfortable with calling and follow-ups.
- Target-oriented and willing to learn.
- Freshers are welcome to apply.