Responsibilities:

- Manage all room reservation inquiries through phone, email, and online channels in a professional and timely manner, maintaining a friendly and welcoming approach
- Handle customer enquiries, respond to guest messages and follow up on leads
- Convert enquiries into confirmed bookings and achieve monthly sales targets
- Maintain comprehensive knowledge of room categories, rates, packages, and hotel services to provide informed and personalized recommendations
- Manage and update property listings, rates and availability across booking platforms
- Build and maintain strong relationships with guests, customers and business partners
- Coordinate with the operations team to ensure a smooth guest experience
- Ensure all communication reflects professionalism, clarity, and alignment with our brand standards
- Demonstrate flexibility and resilience in managing multiple priorities in a rapid-paced environment

Requirements and skills:

- Bachelor’s degree is mandatory




- Excellent command of English, both written and verbal
- Strong proficiency with hotel reservation systems and booking platforms
- Strong communication, negotiation and customer handling skills
- Confident and proactive approach towards sales
- Ability to work independently, manage multiple enquiries and meet targets
- Proven ability to handle guest requests with professionalism, discretion, and strong problem-solving capabilities
- Immediate joiners preferred

:

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Education:

- Bachelor's (Preferred)

Experience:

- B2B sales: 5 years (Required)

Language:

- English (Preferred)

Willingness to travel:

- 50% (Preferred)

Work Location: Hybrid remote in Goa, Goa

📌 Reservation Executive (India)
🏢 The TEN
📍 India